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Important Update: Software & Apps Now Requires Seller Level 30


Effective date: 7 August 2026


As part of a business-wide adjustment, G2G is introducing a new minimum selling requirement for the Software & Apps category. Effective 7 August 2026, only sellers at Level 30 and above are permitted to create new listings in this category.

This is a formal, mandatory rule applied across the platform.

Who this affects

  • Sellers below Level 30: You will no longer be able to create new listings under Software & Apps. Listing access applications from sellers below Level 30 will not be processed manually.
  • Sellers at Level 30 and above: No action is required to continue listing in this category.

What happens to existing listings

All existing Software & Apps listings belonging to sellers below Level 30 will be automatically delisted on 7 August 2026.

Delisting removes the listing from sale. It does not immediately erase your uploaded inventory, but to be safe you should save a copy of your data before the delisting runs.

Action required — save your inventory before delisting

If you are a seller below Level 30 with active Software & Apps listings, please download and save your uploaded inventory information at the earliest opportunity, before 7 August 2026.

To download your inventory:

  1. Go to the Manage Offers page. 
  2. Locate your Software & Apps offer(s).
  3. Use the Export option to download and save your uploaded inventory information.

"Where did my stock go?" — retrieving inventory after delisting

If your listing has already been delisted and you're not sure where your uploaded stock codes or account details went — don't worry, your data is not lost.

If you were unable to export your inventory before delisting, you can still recover it:

  1. Contact G2G Support by submitting a ticket.
  2. Let us know which delisted Software & Apps listing you need the data for.
  3. Our team will retrieve and send your uploaded inventory information (e.g. stock codes, account details) to you. As this is handled manually, please allow us some time to process your request — we'll follow up as soon as possible.


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